About Us

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Mountain biking has existed in one form or another since the dawn of cycling.  Today’s sport of mountain biking evolved through a series of connected events, with the involvement of many people. With components becoming both increasingly technical, intelligent and expensive it is imperative that they are looked after. Our products are developed to do exactly that, to protect and to keep in Peak Condition.

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Terms & Conditions

The following terms and conditions apply to all transactions with Peak Condition. The use of this site indicates your acceptance of these terms and conditions. The placement of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference.

General

These terms and conditions do not affect your statutory rights. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

Description of Goods

All images, sizes, descriptions, specifications and advertising on our site are for the sole purpose of giving an approximate description of the goods and are not subject to a guarantee of accuracy. Of course we aim to represent our products as best possible.

Payment and Price

The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any taxes or duties, or if due to an error or omission the price published for the goods is wrong whether or not the order has been confirmed. We will inform you of the correct price and give you the opportunity to cancel the order. All prices on our website are inclusive of VAT. 

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your PayPal account or corresponding credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your PayPal account or corresponding credit card account to the value of the incorrect price (including delivery charges).




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Payment Methods

We currently only accept PayPal by means of payment for all transactions via this website.

Availability of Goods

All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reason we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Delivery Charges

All prices on our website are inclusive of delivery charges with certain exceptions;

We do not offer free delivery to the following destinations: Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands,  PO Box Numbers.

For the following postcodes, please contact us for a delivery quotation:

ZONE B:

DD, DG, EH, FK, G, KA, KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3.

ZONE C:

AB31 to AB38, AB40 to AB56, IV1 to 28, IV30 to 32, IV36 to 40, IV52 to 54, IV63, KW1 to 14, PA21 to PA38, PH4 to PH41,PH49 to PH50.

ZONE D:

HS, IV41 to 49, IV51, 55 &56, KA27 &28, KW15 to 17, PA20, PA41, to PA49, PA60 to 78, PH42 to 44, ZE, Isle of Man (IM), Channel Islands.

ZONE E:

Republic Of Ireland

Delivery Times

Goods will usually be dispatched within one working day after receiving cleared payment, with delivery usually next working day after date of dispatch.

Risk

From the time of dispatch of the goods, any loss or damage to the goods shall be at your own risk.

Time Limitation for Notification of Claims

Shortages: It is your responsibility to sign for the correct number of packages as shown on the carrier’s delivery consignment note. Any shortages must be notified to us within 7 days from delivery.

Incorrect goods: It is your responsibility to notify us of any incorrect goods supplied within 7 days from delivery.

Non-Deliveries: We will not accept liability for goods lost in transit unless we are notified within 10 days from the expected delivery date.

Cancellation of Orders & Returned Goods

If you are not totally satisfied with your purchase for any reason you have the right to cancel your order within 14 working days, starting from the date after the day of delivery, for credit or refund. It is your responsibility to return purchases in pristine condition in its original box and packaging. For full details of how to return please contact us. You will be wholly responsible for the cost of return delivery and safe return of the goods.

If you do not return goods within 7 days after you have informed us that you wish to cancel your order, we reserve the right to arrange collection of the item from you and to charge you for such collection.

Other

You will own the goods once we have received your payment in full. We do not offer any credit facilities. We will issue you with an invoice once we have dispatched the goods to you. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions. These terms and conditions are subject to change at any time without prior notice to you.